The Bosler Memorial Library in Carlisle, PA, seeks a Public Services Assistant. This position performs a wide range of circulation and patron-related functions, such as staffing the circulation desk, checking various library materials in and out, issuing library cards, assessing and adjusting fines and fees, maintaining patron accounts for accuracy, and providing direct assistance to patrons.

This is a part-time, 20 hours per week position to include rotating day, evening and weekend hours. The starting salary for this position is $15.08 per hour. This position is non-exempt status.

While the stated required and preferred education and experience are ideal, the Library recognizes that every person has a unique set of educational and experience skillsets. The Library will, at its discretion, consider each candidate and select the candidate it feels is best suited for the position regardless of whether the candidate meets the following criteria.

Required Qualifications

• High school diploma or equivalent

Preferred Qualifications

• Familiarity with computers and common operating systems and programs
• Ability to work with library-specific software and programs

Physical Requirements

Work demands light to moderate physical effort in handling of materials, boxes, carts, or equipment. Ability to lift and carry items weighing as much as 25 lbs. unassisted, and more with assistance, required. Must be able to bend, lift, push, and pull. Work may require extended periods of standing or sitting.

Other Requirements

• Valid state driver's license or state photo identification
• A criminal background check, child abuse clearance and FBI fingerprinting

Required Performance Standards

• Adaptability: Remains calm in difficult, ambiguous, and challenging situations.  Adapts accordingly and takes corrective action when required.
• Communications: Writes and speaks clearly, logically, and concisely.  Listens effectively.  Demonstrates small and large group communication skills.
• Customer Service: Demonstrates ability to determine customer needs and is welcoming, helpful, and professional.
• Decision Making: Uses sound judgment in making decisions, managing conflict, and working with others. Knows when to refer issues to supervisor or administration.
• Interpersonal Skills: Works with others in supportive and cooperative ways.  
• Leadership: Practices and models high performance standards and empowers others to do the same.
• Professional Development: Actively seeks out, and participates in, staff development activities and continuing education.
• Promotion: Proactively promotes library collections, programs, and services to the public through knowledge of the Library’s print and online resources.
• Standards and Ethics: Supports the mission and vision of the Library.  Applies library policies and practices as determined by the Bosler Memorial Library’s Board of Directors. Protects and values patron confidentiality and organizational security.
• Technological Skills: Demonstrates ability to use a range of technologies and their common operating systems and software programs.
• Time Management: Manages time and workflow effectively.
• Workplace Environment: Maintains facility organization and cleanliness.  Maintains and manages workplace safety and security.
   

Specific Functions and Responsibilities

• Performs check-in and check-out services.
• Provides assistance in the use of automated catalogs, website, self-checkout, location of collections, and appropriate referrals to other staff specialists when necessary.
• Registers patrons for library cards and updates borrower records, explaining basic policies, and procedures.
• Assists in the promotion of library collections, programs, and services.
• Assesses fines and fees for late returns, damaged items, lost materials, and other related situations. Records transactions, makes changes and issues receipts.
• Answers phone inquiries, routes calls to appropriate staff, and takes messages.
• Inspects items for damage. Follows through on lost and damaged materials processes when appropriate.  
• Routes items as received by the library through interlibrary loan and other means. 
• Processes hold requests.  
• Empties book drops on a regular basis and transfers materials accordingly.
• Assists in maintaining the physical appearance of facility and order of collections through straightening, shelving, shelf-reading, weeding, and upkeep of displays.
• Assists in searching for holds, claims returned, lost, long-overdue, and other items as needed.
• Performs opening and closing procedures.
   

Benefits Provided

• Paid Time Off
• 403(b) with Employer Match
• Paid Holidays
• Educational Assistance Available
• Staff Parking

Environmental Conditions

Primarily works indoors though some outdoor work may be required.

How to Apply

In order for your application to be considered, please submit ALL of the following items by Wednesday, September 30, 2026 to:

Diana Robertson

Bosler Memorial Library

158 W. High Street

Carlisle, PA 17013

 

or by email to drobertson@cumberlandcountylibraries.org with "Public Services Assistant" in the subject line.

1. Resume
2. Cover letter
3. Three (3) references (professional references preferred)

 

The Bosler Memorial Library is an Equal Opportunity Employer.