How are overdue notices sent?

First and second notices for items that are overdue are sent by either automated telephone call or by email. Customers who ask for mailed notices only get one overdue notice 2 weeks after the item was due. You choose which method you want to use. Bills for long overdue materials are sent by email or U.S. Mail.

Missing Email Notices?

Email companies are getting stricter with mass mailing services and that includes the library's hold and overdue notices. We're learning library notices are unexpectedly being filtered into spam and junk folders.

Here are some tips for you as we work toward better solutions: