Frequently Asked Questions

You can cancel the service 2 ways:

• Submit the Cancel Email Notices form; or,
• Call or visit your libraryand ask them to cancel your email notices.

No, not as a result of signing up for

Most of the libraries accept donations of books.

If our telephone notification system d

A renewal is when you ask the library for more time to borrow your book, video, etc.  There are three ways to renew items:

Email and telephone overdue notices are sent one week after an item is overdue, and a second notice is sent two weeks after the item is overdue. Mailed overdue notices are sent two weeks after an item is due. A final notice that includes a bill for the item(s) is sent three weeks after the item is due.

First and second notices for items that are overdue are sent by either automated telephone call or by email. Customers who ask for mailed notices only get one overdue notice 2 weeks after the item was due. You choose which method you want to use. Bills for long overdue materials are sent by email or U.S. Mail.