Text Messaging admin Wed, 06/10/2020 - 02:25pm

ShoutBomb logoCumberland County Library System offers text messaging through our new ShoutBomb service. If you would like to receive text messages sent to your smartphone in addition to either email or voice phone notifications, you can sign up for the ShoutBomb service.

 

 

 

Changing Your Notification Preference admin Wed, 06/03/2020 - 09:06am

You can change how you receive your library notices from your account in Encore.  The available choices are email and phone.  Please make sure that your phone number and email address are current.

To change your notification preference:

Reading History admin Wed, 06/03/2020 - 09:05am

"Reading History" maintains a chronological list of items checked out on your library account.

Note: you must Opt into this feature before it will save any of your information. Staff does not have access to the lists that you create in your account.

Change Your PIN admin Wed, 06/03/2020 - 08:51am
  1. Click "Edit PIN"
    Edit PIN

  2. create a pin
  3. Enter your current PIN.
  4. Enter your new PIN
  5. Confirm it by entering it again.
Create Your Own Username admin Wed, 06/03/2020 - 08:49am

You have the option of creating a username which you can use instead of your library card number to log in to many Cumberland County Library System Services!

Usernames work with the following services:

  • Your Library Account
  • Self-Checkout Stations
  • Public Internet Sign-Up Stations
  • Public Internet Computers
  • SmartPay Online Fine Payment

Usernames work with the following databases:

Edit Personal Information In Your Library Account admin Wed, 06/03/2020 - 08:48am

Use the Edit Account feature to change your email address, telephone number, contact preference.

Note: You cannot change your address through Encore.  To update your address, please visit your Library.

1. Click "Edit Account."

Edit account

Renewing Items admin Wed, 06/03/2020 - 08:47am

You can renew items from your account. Log in to your account. You will see items that have already been renewed and any fees that have accrued. These items can also be sorted by due date.

To renew an item(s)

Fines and Fees admin Wed, 06/03/2020 - 08:46am

From the fines tab, you can view all of the fines and fees associated with your account.

All overdue fines will list the date the item was checked out, the date the item is due, and the date you returned the item to the library (the date the item was checked in).


Holds admin Wed, 06/03/2020 - 08:44am

You can change the pickup location before a hold is filled and/or cancel a request. You can also freeze and unfreeze holds. This applies to both physical items and for eBooks and eAudiobooks.

NOTE: Items will remain frozen until you uncheck the box.  After a year has passed, the hold will expire.

eBooks Hold image


My Account admin Wed, 06/03/2020 - 08:43am

Your Encore account allows you to have more control over your library experience. 

After logging in to your account, you will see your name below the Search box. You will also see your Home Library and your Email address:

My Account - Logged