How do I pay my fines?
- Fines can be paid at any Cumberland County library with cash, check or credit. If you wish to pay by check, please send it to your library. Please do NOT send any payments to System Headquarters - thank you!
- You can pay online with the SmartPay system.
- Online or in person, all transactions are final - no refunds will be issued.
- Problems using SmartPay? - see Help below.
- Dates for possible SmartPay Maintenance interruptions - see table at right.
How much are overdue fines?
- Books, DVDs, and most items are $0.30/day
- Interlibrary Loan Books are $2.00/day
- The maximum fine on any item is the value of the item
How much will I be charged for a lost or damaged item?
- If you lose an item you will charged the item's original list price along with a $5 processing fee.
- Charges for damaged items are determined on a case-by-case basis, with fees ranging from $1 to the item's full replacement cost.
Will you explain the "My History" tab when paying online?
All payments made online will be totaled on the line "Total Payment". Payments made at the library will not show in "My History". Please ignore all other fields.
Do I have to pay all my fines?
At the library or online, you can choose which fines to pay. However, until your balance is under $5.00, you will be unable to use your card.
What happens if I don't pay my fines?
If you owe $5 or more in fines, you won't be able to use your library card. Also if your account has $25 or more in fines or outstanding materials, you may be referred to a collection agency and be charged a $10 long overdue account fee.
Help - Having problems using SmartPay?
If you are unable to login or have other problems using the SmartPay system, do the following:
- Clear your web browser's cache
- Clear your web browser's history
- Clear your web browser's cookies
- Wait for about 10 - 15 minutes, then try using the SmartPay system
If you have any problems making your payment, please contact your library.
