My Account

Use the Edit Account feature to change your email address, telephone number, contact preference.

Note: You cannot change your address through Encore.  To update your address, please visit your Library.

1. Click "Edit Account."

2.  Update your contact information.  Scroll down and click Submit.

You can renew items from your account. Log in to your account. You will see items that have already been renewed and any fees that have accrued. These items can also be sorted by due date.

To renew an item(s)

1. Click the box to the left of the title of the item you wish to renew.
2. Click the "Renew Marked" or "Renew All" buttons to renew your items.
   
3. A message will appear asking if you want to proceed with your renwal.  Select Yes or No.
4. You will see the date the item is now due and the number of times the item can be renewed. Most items can be renewed 5 times as long as none else is requesting them.

From the fines tab, you can view all of the fines and fees associated with your account.

All overdue fines will list the date the item was checked out, the date the item is due, and the date you returned the item to the library (the date the item was checked in).

You can change the pickup location before a hold is filled and/or cancel a request. You can also freeze and unfreeze holds. This applies to both physical items and for eBooks and eAudiobooks.

NOTE: Items will remain frozen until you uncheck the box.  After a year has passed, the hold will expire.

Your Encore account allows you to have more control over your library experience. 

After logging in to your account, you will see your name below the Search box. You will also see your Home Library and your Email address:

NOTE: You need to have a valid email address listed on your library account to use this feature. If you do not have a valid email listed on your account, please call your local library.

1. From the Library Account Login page, select Forgot Your Pin?
2. Enter your library barcode number and select Submit.
3. An email will be sent to your email address with a link. Click on that link.
4. Fill out the form with your barcode and your new PIN as requested. Click Submit.

1. Select "My Account" at the top right of the page.

2. Enter your library barcode number or username and PIN or Password.  If you do not want your browser to retain your credentials, uncheck the Keep Me Signed In box.  

Then select Sign In.