Frequently Asked Questions

Cumberland County Library System has implemented the automatic renewal of eligible items reaching their due dates.  Many of your items may qualify for automatic renewal.  For more information about automatic renewal visit our Automatic Renewal page. 

To manually renew your items, here are available options.

Option 1: Renew It Online

• Go to our Online Catalog
• Select the Login button. You will need your library barcode and PIN
• Click on My Account in the upper right corner of your window
• Put a check mark in the box for the titles you want to renew
• Click the Renew Marked or Renew All button
• Check for any error messages, and note the new due date
• Logout

If an item can't be renewed, there will be a message explaining why it couldn’t be renewed.

Option 2: Renew Using the Library2Go App

Option 3: Renew Using Shoutbomb Text Messaging

• Get text notification of items due, and renew eligible items via text. Registered phones can text MYBOOKS to 1-833-569-0507 for an overview of checked out items and holds; text RL to check for items you can renew or OL to view overdue items.

Option 4: Call the Library System's Automated Phone System

• Call the library system's automated Telephone Circulation System:
  • (717) 240-7889
  • (888) 697-0371 ext. 7889

Option 5: Call or Visit Your Library

• For personal service, call or visit your library during its operating hours for renewals.

You'll need your library barcode number to enter into the PIN Request form. Then our system will send a message to the email address in your account. Follow the instructions in that message to reset your PIN. If you do not receive an email, please contact library staff for assistance.

• You can pay fines in-person at any Cumberland County library with cash, check or credit card.
• You can mail a check to your library.
• You can pay online with the SmartPay system.
• Online or in person, all transactions are final - no refunds will be issued.

To log into your library account, Click the "My Account" login at the top of the Library's homepage. 

Enter your library barcode number or username and PIN and click Submit. 

You can see the steps on our Log Into My Account page. 

Your local library’s contact information is on our Locations and Hours page.  If you need a fast answer to a question use our 24/7 live Chat reference service.

If you have a library card, items may be borrowed for free.  However, if you keep something past the item's due date, then you will be charged a late fee each day the item is overdue.  If you forget your card, you must provide identification (such as a driver's license). 

You can renew your items online, using the Library2Go app, through our Shoutbomb text messaging service, through our automated Telephone Circulation system, or in person at the library. 

You can return items to any Cumberland County public library.  Each library has an after hours return bin for books and most audio visual items. 

For more information, visit the Cumberland County Library System’s Borrow, Renew, Return page.

First and second notices for items that are overdue are sent by either automated telephone call or by email. Customers who ask for mailed notices only get one overdue notice 2 weeks after the item was due. You choose which method you want to use. Bills for long overdue materials are sent by email or U.S. Mail.

• To get a text message to answer a question you have, text us at 717-400-9840 to chat with a librarian.
• To get text notifications, and for live renewals and account information use our Shoutbomb Text Messaging service.

Yes. Library2GO is available in both the iOS App Store and Google Play store.

Most of the libraries accept donations of books. However, what types of books they will accept and when they will accept them may vary from library to library. (Cumberland County has a federated system of independently operated libraries.) It is advisable to contact the library where you wish to donate books for more information. Please note that the Library System offices at 400 Bent Creek in Mechanicsburg are not able to receive book donations.

You can find the contact information for each of the libraries on this page of our website:

Locations and Hours