If you are experiencing problems using My Account to renew items, please
- Record the date & time that the problem occurs
- Record the item that was being renewed or frozen
Please try clearing your web browser cache and delete your cookies, then try accessing My Account again. If that fails to work, then please call the Library System's Automated Telephone Circulation System:
Or call or visit your local library and speak with a staff person and pass on the information that you were able to record.