Employment Opportunities at Fredricksen Library and East Pennsboro Branch

An Employment Application is available HERE (PDF) or at the library.

Completed applications and resumes can be submitted by:

Emailing to: Human Resources Coordinator
For positions at Fredricksen Library, submit hard copy to the reference desk. For positions at East Pennsboro Branch, submit hard copy to the circulation desk at East Pennsboro Branch Library.
Mailing to: Human Resources Coordinator, Cleve J. Fredricksen Library, 100 N. 19th St., Camp Hill, PA 17011

Cleve J. Fredricksen Library is seeking a friendly customer service individual to assist in the children’s library. Performs a variety of informational services to meet the needs of the customers in the library EOE.

Pay Rate: $9.14 per hour

Essential Functions:

Provides friendly professional customer service to the public and staff which may include registering customers for programs or placing materials on hold for the customer
Assists customers and staff by analyzing inquiries, answering questions, identifying informational sources, recommending materials and instructing use of resources but refers to librarian if unable to locate information
Develops and implements ideas for displays, exhibits, bulletin boards and book lists; assists in preparing signage
Reads professional literature and maintains current knowledge of children’s reference materials and search tools
Attends staff, county and other professional meetings representing the library. Participates in and strengthens library and branch teams. Complies with continuing education requirements
Other projects and responsibilities may be added at the supervisor’s discretion

Requirements:

High School diploma or G.E.D.
Excellent verbal and written communication skills
Ability to be self-motivated, proactive, work independently and make decisions based on good business practices and library philosophy
Knowledge of basic computer functions and software
Knowledge of children’s materials
Excellent organizational skills

Employment Clearances: Must have FBI criminal history, Pennsylvania Child Abuse and Pennsylvania State Police Criminal History clearance that qualify the individual for employment as outlined in the library system’s Employee Clearances policy.

Position:

Monday to Friday - 9.00am to 1.00pm

Ability to substitute preferred

How to Apply :

Application information is available at the Fredricksen reference desk, East Pennsboro circulation desk or at the top of our Employment web page. Library employees are required to meet criteria of three required background checks.

Children's Aide Job Description (PDF, 2 pages)

Closing date: 2/28/2021

Location

Fredricksen

Cleve J. Fredricksen Library in Camp Hill is seeking an individual dedicated to creating a positive experience for each library customer. Public Services Specialist will actively assist customers with locating materials and with using catalog, assist customers with self-directed tasks and technology and handle circulation such as checking materials in and out and processing new library card registrations. EOE.

Pay Rate: $9.14 per hour

Essential Functions:

Creates positive experiences for library customers by effectively and efficiently performing job tasks
Demonstrates superior public service skills, and an understanding of public library operations. Supports “customer first” practices.
Proactively seeks to assist customers with finding items. Circulates the library floor regularly while performing other work duties to actively assist customers.
Demonstrates tact and professionalism in all communications. Provides accurate information and directional assistance
Proficiently performs circulation tasks including but not limited to: opening and closing procedures, checking in daily newspapers, checking in and out materials,renewing materials, registering customers for library cards, placing materials on hold, collecting fees; shelving materials, maintaining the overall appearance of the shelves, pulling expired hold report, retrieving book drop, processing materials from daily lists, assisting with delivery of materials, operates cash register and credit card machine accurately when receiving payments and making change
Demonstrates a professional, positive, cooperative, team-oriented working relationship with staff, administration and volunteers; in the absence of the department manager supervises the circulation pages and volunteers assisting with the tasks of circulation
Markets library programs and events through discussion and distribution of materials
Demonstrates the utmost professionalism and courtesy to all customers in any communication whether face-to-face, phone, email or web-based communication
Provides assistance with the use of computer catalog, self-directed tasks and technology, as needed

Requirements : High school diploma or GED and previous customer service experience preferred

Position :

Mondays - 8.30am to 1pm, Tuesdays - 1pm to 5pm, Thursdays - 5.00pm to 9.00pm and every fourth weekend rotation 12.00pm to 5.00pm

Ability to substitute preferred.

How to Apply

Public Services Specialist - Part Time - Full description (PDF)

Application information is available at the Fredricksen reference desk or at the top of our Employment web page.

Closing Date: 02/28/2021