Employment Opportunities at Fredricksen Library and East Pennsboro Branch

An Employment Application is available HERE (PDF) or at the library.

Completed applications and resumes can be submitted by:

Emailing to: Human Resources Coordinator
For positions at Fredricksen Library, submit hard copy to the reference desk. For positions at East Pennsboro Branch, submit hard copy to the circulation desk at East Pennsboro Branch Library.
Mailing to: Human Resources Coordinator, Cleve J. Fredricksen Library, 100 N. 19th St., Camp Hill, PA 17011

Position Summary

Cleve J. Fredricksen Library in Camp Hill, PA is seeking an individual who creates a positive experience for each customer while performing all essential job duties. Uses dynamic approaches to a variety of customer interactions duties including: actively assisting customers with locating materials, assisting and instructing customers in the use of library catalog, databases and other technologies; works under the direct supervision of the Public Services Manager. EOE.

Pay rate: $14.00 per hour

Essential Functions:

Creates positive experiences for library customers by effectively and efficiently performing job tasks

Demonstrates superior public service skills, and an understanding of public library operations. Supports “customer first” practices. Proactively seeks to assist customers with finding items. Circulates the library floor regularly while performing other work duties to actively assist customers. Demonstrates tact and professionalism in all communications. Provides accurate information and directional assistance

Proficiently performs reference tasks including but not limited to: opening and closing procedures, provides instruction of print and non-print resources; provides library tours; provides basic circulation functions, collects fees; evaluates donations of materials; maintains the overall appearance of the library, operates cash register and credit card machine accurately when receiving payments and making change

Assists customers by analyzing inquiries, answering questions, identifying informational sources, recommending materials and instructing use of resources

Assists customers with library equipment including the use of e-readers and e-book technology

Serves as librarian-in-charge as needed; responsibilities may include but are not limited to directing customers in emergency situations

Demonstrates a professional, positive, cooperative, team-oriented working relationship with staff, administration and volunteers; in the absence of the department manager supervises the volunteers assisting with the tasks in reference

Markets library programs and events through discussion and distribution of materials and registers customers for programs

Attends staff, county and other professional meetings. Participates in and strengthens library and branch teams. Complies with continuing education requirements. Stays current with Cumberland County Library System and Cleve J. Fredricksen Library policies and procedures

Other projects and responsibilities may be added at the supervisor’s discretion

Required Knowledge, Skills, and Abilities:

Must possess excellent customer service skills; Requires the ability to handle customer complaints, difficult situations, and the challenges presented by customers

Knowledge of computer functions and software; Must be able to learn and become skilled with library equipment, technology and software as required to effectively and efficiently perform essential functions

Knowledge of standard reference sources in various formats

Knowledge of principles and practices of reference and reader’s advisory services

Ability to demonstrate tact and professionalism in all communications

Education:

M.L.S. equivalent or a BA including 12 hours of library science
Experience in a public library setting preferred

Employment Clearances: Must have FBI criminal history, Pennsylvania Child Abuse and Pennsylvania State Police Criminal History clearance that qualify the individual for employment as outlined in the library system’s Employee Clearances policy.

Position:

Mondays – 1:00 pm to 5:00 pm, Fridays – 8:30 am to 1:00 pm, and every other weekend from 12.30 pm to 5:00 pm.

How to Apply

Reference Services Librarian - Part Time - Full Description (PDF, 2 pages)

Application information is available at the Fredricksen reference desk, East Pennsboro circulation desk or at the top of our Employment web page.

Closing date: 6/27/2021

Location

Fredricksen

Location: Cleve J. Fredricksen Library, Camp Hill, PA

Supervisor: Board of Trustees

Schedule: Monday-Friday, may include weekends and evenings.

Classification: Full-Time/FLSA Exempt

Hours: 37 ½ hours per week

Printable Job Announcement (pdf)

GENERAL DESCRIPTION

The Library Director supports the Library's mission, goals, and strategic plan. The Director develops, implements, directs daily library operations, projects, and activities; develops, plans, administers, evaluates customer service and programs to meet the changing needs and interests of residents in Fredricksen's service area.

EDUCATION & EXPERIENCE REQUIREMENTS

A master's degree in Library Science and/or Information Science from an ALA accredited institution

A minimum of five years' increasingly responsible experience as a librarian in a public library setting, including at least three years of supervisory experience

GENERAL REQUIREMENTS

Thorough and current knowledge of public library organization, administration, and services

Ability to establish and maintain effective working relationships with Board of Trustees, staff, community, civic and professional groups, and Friends of the Library

Strong technology skills and knowledge of current trends and innovations

Ability to lead, direct and evaluate the work of others using effective business and motivational models and create and perpetuate a team environment

Ability to develop and administer a budget

Excellent organizational skills, written and verbal communication skills, and strong public speaking skills

Strong marketing and public relations experience with the ability to effectively interact with a diverse arrange of individuals, organizations, and community stakeholders

PHYSICAL REQUIREMENTS

Work demands light physical effort in handling of materials, boxes, carts, or equipment as well as manual dexterity and visual acuity when working with a computer

Regularly lifts and carries books and materials weighing as much as 30 pounds; pushes and pulls carts; bends and reaches for books within the library setting, uses repetitive movements and views small print

Work may require extended periods of standing or sitting

DUTIES AND RESPONSIBILITIES

With Board of Trustees, plans and evaluates a contemporary vision and strategic plan for the Library

Works with Board of Trustees and Cumberland County Library System (CCLS) to develop and establish library policy and operational procedures; supports and implements the directives and decisions of the Board of Trustees and CCLS Reports to Board on Library activities; advises on Library matters, helps draft policies; keeps Board apprised of current trends and issues needing advocacy; attends committee and board meetings and reports as needed

Demonstrates competency with computer equipment, peripherals, relevant software, collection development, current reference search tools, reader's advisory services, library programming and fundraising.

Plans and evaluates with staff and Board, the development of services, programs, and staffing to achieve library goals
Oversees hiring, training, evaluating, terminating and retaining staff and volunteers
Reviews annual expenditures, builds draft of yearly budget, maintains expenses within approved budget lines
Leads marketing and community outreach
Ensures facilities management, including workplace safety and security
Establishes priorities, organizes materials and time
Communicates clearly, logically and concisely; responds quickly and cooperatively to requests from staff and public

Attends and represents the Library at meetings, including: staff, county, CCLS, Board of Trustees, community organizations, local borough and townships, and other professional meetings

Utilizes strong public speaking skills to serve as the face of the library in the service area and spokesperson in the community promoting the library at civic, educational and community functions

Work positively and effectively with municipal representatives, elected officials and community groups

Oversees fundraising activities and events, coordinates with Friends groups to ensure support for their fundraising Reviews and records library use statistics to meet reporting requirements of the Board of Trustees, CCLS, Capital Area Library District, and the Office of Commonwealth Libraries; prepares additional reports and presentation as required Continually evaluates effectiveness of library services in relation to changing needs of the service area communities and develops plans to meet those needs

Provides leadership in a positive, cooperative, and flexible environment that is open to change and new ideas Facilitates cooperation and engages library staff to create a harmonious and productive team environment. Other duties as requested

ADDITIONAL INFORMATION

Required Clearances:

If offered the position, the offer will be contingent upon the candidate completing and submitting the following documentation prior to the start date. All clearances must be dated within one year of the start date and must be completed for the purpose of Employment. Volunteer clearances will not be accepted.

Pennsylvania Child Abuse Clearance https://www.compass.state.pa.us/cwis/public/home

Pennsylvania Criminal History Record https://epatch.state.pa.us/

Federal Criminal History Record https://uenroll.identogo.com

Mandated Reporter Training Certificate https://www.reportabusepa.pitt.edu/

Starting Salary Range: $62,000 - $70,000 plus benefits

To apply, please submit a letter of interest and a current resume which includes three references to:

Director Search Committee

Cleve J. Fredricksen Library

100 N. 19th Street

Camp Hill, PA 17011

Deadline for applications: Must be postmarked by June 30, 2021

If this position matches your interests and qualifications, please visit https://www.cumberlandcountylibraries.org/DirectorSearch for more information.

Location

Fredricksen

100 N. 19th Street

Camp Hill, PA 17011

Directions

(717) 761-3900


MON:  9:00 am -  9:00 pm

TUE:  9:00 am -  9:00 pm

WED:  9:00 am -  6:00 pm

THU:  9:00 am -  9:00 pm

FRI:  9:00 am -  9:00 pm

SAT:  1:00 pm -  5:00 pm

SUN:  1:00 pm -  5:00 pm