Employment Opportunities at Fredricksen Library and East Pennsboro Branch

An Employment Application is available HERE (PDF) or at the library.

Completed applications and resumes can be submitted by:

Emailing to: Human Resources Coordinator
For positions at Fredricksen Library, submit hard copy to the reference desk. For positions at East Pennsboro Branch, submit hard copy to the circulation desk at East Pennsboro Branch Library.
Mailing to: Human Resources Coordinator, Cleve J. Fredricksen Library, 100 N. 19th St., Camp Hill, PA 17011

Page Updated

October 12, 2021

Position Summary

Cleve J. Fredricksen Library is looking for a part-time Reference Services Librarian who will be responsible for creating a positive experience for each library customer. The Reference Services Librarian will use a dynamic approach to a variety of customer interactions duties including: actively assisting customers with locating materials, assisting and instructing customers in the use of library catalog, databases and other technologies; works under the direct supervision of the public services manager.

Essential Functions

Creates positive experiences for library customers by effectively and efficiently performing job tasks
Demonstrates superior public service skills, and an understanding of public library operations. Supports “customer first” practices. Proactively seeks to assist customers with finding items. Circulates the library floor regularly while performing other work duties to actively assist customers. Demonstrates tact and professionalism in all communications. Provides accurate information and directional assistance
Proficiently performs reference tasks including but not limited to: opening and closing procedures, provides instruction of print and non-print resources; provides library tours; provides basic circulation functions, collects fees; evaluates donations of materials; maintains the overall appearance of the library, operates cash register and credit card machine accurately when receiving payments and making change
Assists customers by analyzing inquiries, answering questions, identifying informational sources, recommending materials and instructing use of resources
Assists customers with library equipment including the use of e-readers and e-book technology
Requests, prepares and processes materials for interlibrary loan requests; Acts as liaison to district interlibrary loan department
Serves as librarian-in-charge as needed; responsibilities may include but are not limited to directing customers in emergency situations
Demonstrates a professional, positive, cooperative, team-oriented working relationship with staff, administration and volunteers; in the absence of the department manager supervises the volunteers assisting with the tasks in reference
Markets library programs and events through discussion and distribution of materials and registers customers for programs
Attends staff, county and other professional meetings. Participates in and strengthens library and branch teams. Complies with continuing education requirements. Stays current with Cumberland County Library System and Cleve J. Fredricksen Library policies and procedures
Other projects and responsibilities may be added at the supervisor’s discretion

Required Knowledge, Skills, and Abilities

Must possess excellent customer service skills; Requires the ability to handle customer complaints, difficult situations, and the challenges presented by customers
Knowledge of computer functions and software; Must be able to learn and become skilled with library equipment, technology and software as required to effectively and efficiently perform essential functions
Knowledge of standard reference sources in various formats
Knowledge of principles and practices of reference and reader’s advisory services
Ability to demonstrate tact and professionalism in all communications

Education

M.L.S. equivalent or a BA including 12 hours of library science
Experience in a public library setting preferred

Employment Clearances

Must have FBI criminal history, Pennsylvania Child Abuse, and Pennsylvania State Police Criminal History clearance that qualify the individual for employment as outlined in the library system’s Employee Clearances policy.

How to Apply

Application information is available at the Fredricksen reference desk. Applications can be emailed to oryan@cumberlandcountylibraries.org

Location

Fredricksen

Position Summary

Cleve J. Fredricksen Library is seeking an individual to perform a variety of cleaning and maintenance functions related to maintaining the appearance and functionality of the library; works under the direct supervision of the building manager. EOE.

Pay Rate: $10.00-$11.00 per hour

Essential Duties & Functions:

Performs all cleaning duties for the building including cleaning restrooms, vacuuming and spot cleaning carpets, sweeping steps, cleaning windows and woodwork, dusting, mopping and waxing floors, collecting and disposing trash daily, etc…
Sets up community room for programs and events
Notifies building manager of all needed repairs
Changes light bulbs as necessary
Other projects and responsibilities may be added at the supervisor’s discretion

Required Knowledge, Skills, and Abilities:

Familiarity with and knowledge of relevant maintenance equipment
Requires ability to prioritize and follow task lists
Ability to read and interpret instructions related to equipment repair and maintenance
Ability to read and interpret instructions related to furniture assembly
Ability to make independent decisions based on good business practices and library philosophy
Effective written and verbal communication skills
Detail oriented

Education

High School diploma or G.E.D

Physical and Environmental Conditions:

Work regularly demands heavy physical effort in the handling of materials, boxes, carts, or equipment. Regularly lifts and carries books and materials weighing as much as 80 pounds; regularly bends and reaches to clean the top and bottom shelves, walls, lights and floors; Work requires standing for extended periods of time. The work environment involves everyday risks which require normal safety precautions typical of such places as offices, meeting rooms, and libraries, e.g., the safe use of work place practices with office equipment, avoidance of trips and falls, and observance of safety regulations.

Hours:

Saturdays and Sundays- up to 10 hours per week, flexible schedule.

Employment Clearances:

How to Apply

Application information is available at the Fredricksen reference desk. Applications can be emailed to oryan@cumberlandcountylibraries.org

Location

Fredricksen

100 N. 19th Street

Camp Hill, PA 17011

Directions

(717) 761-3900


MON:  9:00 am -  9:00 pm

TUE:  9:00 am -  9:00 pm

WED:  9:00 am -  6:00 pm

THU:  9:00 am -  9:00 pm

FRI:  9:00 am -  9:00 pm

SAT:  1:00 pm -  5:00 pm

SUN:  1:00 pm -  5:00 pm