The Development Assistant provides administrative support to the Development Officer in the planning, coordination and implementation of fundraising campaigns and activities. This position is non-exempt with day, evening and weekend hours of work.
Education/Training: Undergraduate degree preferred
Experience: A minimum of two years of experience in a similar position required; nonprofit experience preferred. Any specialized training and/or certification in the development field is a plus. Knowledge of fundraising techniques and strategies preferred. Excellent written and verbal communication skills required. Working knowledge of software applications including Microsoft Office, Adobe and fundraising databases. Experience working in a public library not required but would be viewed favorably.
Required: State driver's license, excellent customer service and communication skills, ability to lift 25 lbs. unassisted. A criminal background check, child abuse clearance and FBI fingerprinting are required for this position.
Communications: Writes and speaks clearly, logically and concisely. Listens effectively. Demonstrates small and large group communication skills. Keeps colleagues, team members and supervisors well informed. Participates in group discussions.
Customer Service: Presents welcoming behaviors. Remains helpful and professional with customers. Responds quickly and cooperatively to requests from staff or public. Follows Bosler Memorial Library guidelines and training for customer service approach. Demonstrates ability to determine customer needs. Follows up on customer transactions.
Analytical Skills/Problem Solving/Decision Making: Uses sound judgment in making decisions. Constructively manages conflict. Works with others to solve problems and achieve results.
Technological Skills: Demonstrates ability to use computers. Demonstrates ability to access and use the Internet and electronic databases. Demonstrates ability to use and maintain equipment basic to job.
Workplace Maintenance/Management: Maintains and manages workplace security and safety. Pays attention to personal workspace housekeeping.
Flexibility and Adaptability: Remains calm in difficult, ambiguous, and challenging situations. Responds appropriately to changes in direction and priorities. Adapts personal style to work situations. Takes corrective action when required.
Interpersonal and Group Relationships: Willing to work with and for others. Supports and facilitates cooperation among others.
Professional Standards and Ethics: Protects and values patron confidentiality and organizational security. Supports mission and vision of the library. Upholds ALA's Library Code of Ethics as interpreted by Bosler Memorial Library. Works toward furthering a library-conscious community.
Professional Development and Leadership: Seeks opportunities to pursue one's personal goals and those of the organization. Sets and models high performance standards. Encourages others to make good decisions and take ownership in decision-making and problem-solving.
Time and Workflow Management: Manages personal time effectively. Manages workflow effectively.
Primarily works indoors, seated at a desk, using a computer. Attends meetings and planning sessions. Provides own transportation and is reimbursed accordingly.
- Provides administrative support to the Development Officer.
- Performs processing and data-entry of charitable gifts while playing a major role in maintaining the overall integrity and quality of the donor database including regular data improvement and maintenance.
- Generates gift acknowledgment letters on a timely basis.
- Keeps paper copy files in order and up-to-date.
- Supports the various functions of the Development office through activities such as creating and maintaining donor lists, preparing mail materials such as invitations, solicitations and newsletters. Handles confidential donor information via database, hard copy records and Development Committee discussions in a professional manner.
- Assists with donor event planning and logistics.
- Stewards the "Name a Day" program to ensure implementation of all donor recognition.
- Aids in the development of basic content for print and electronic publications and social media.
- Protects donor confidentiality. Upholds AFP's Code of Ethical Standards.
- Remains helpful and professional with donors. Demonstrates ability to determine donor needs. Follows up on donor transactions.
- Represents the Library at events and meetings.
- Attends staff trainings and continuing education workshops.
- Performs other related duties as assigned.
The Bosler Memorial Library is an Equal Opportunity Employer.