STAR (Service to Adult Readers)
STAR (Service to Adult Readers) Policy
Description of Service
Through a network of trained volunteers, the Cumberland County Library System provides special library services for adults at nursing homes, senior centers, senior apartments, or retirement complexes and homebound adults who are located in Cumberland County or the Shippensburg Area School District who are homebound due to age, illness or disability.
STAR service is also available for hospice patients and family members who are located in Cumberland County or the Shippensburg Area School District. Service may be requested by contacting the library system’s Adult Outreach Services Coordinator.
Service for Homebound Individuals
Eligible adult residents who are unable to visit the library regularly due to age, illness, or disability may request personalized selection and delivery of books, large print books, books on compact disc and videos at no charge. STAR service is also available for hospice patients and family members.
This policy is subject to change at any time without notice. Updates to the policy may be obtained from the Library System.
STAR service is not available for all requesting customers. Reasons for declining service may include:
- Availability of household members to visit the library;
- Short-term nature of the individual’s reason for not being able to visit the library regularly;
- Unavailability of volunteers for the assignment; or
- Potential risks to the health and safety of staff or volunteers while visiting the homebound individual’s residence.
Page reviewed June 4, 2012